SevenCapital crowned best business for customer service

SevenCapital has been named winner of Best Customer Focus category at the 2018 Best Business Awards.

The leading UK property developer won the award for its fully managed service offering which ensures customers are guided and informed through every stage of their investment. As a result of its comprehensive service operation, SevenCapital has been consistently rated ‘world class’ or ‘excellent’ by clients over the past 12 months for ‘Customer Service’, ‘Quality and Property Specification’ and ‘Client Handover Experience’ following completion of their properties.

Commenting on SevenCapital, the winner in the Best Customer Focus category, the chairman of the judges said:

“When it comes to customer focus, property development company SevenCapital has thought of just about everything. Buying an investment property is an expensive business and SevenCapital supports customers every step of the way by providing a 360-degree service that includes aftersales support, lawyers, furniture packages, foreign currency advice and access to a letting panel. Technology plays a big part in creating a helpful seamless service and SevenCapital has automated where it can. The fact that around a third of clients buy again through SevenCapital says it all.”

The BBAs pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector.

Upon receiving the Award, Charlotte Thursfield, operations director at SevenCapital said:

“Our customers are at the heart of our business at SevenCapital, which is why we have invested significantly in building a first-class team of dedicated customer service professionals over the past five years.

“No business can survive without its customer, so it’s our responsibility to make their journey with SevenCapital as smooth as possible, ensuring they receive all the support and guidance they require, whether that be from us or from our trusted partners. We’re very pleased that our hard work has been recognised with this prestigious award.”

The Best Business Awards are one of the UK’s highest profile awards and winning this accolade speaks volumes about the quality of your organisation. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs. The winners all have one thing in common – they are truly excellent at what they do and Seven Capital have proved this by winning a Best Business Award.

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